Terms of Service

Welcome to ZOFIYA. By accessing or using our website and purchasing our products, you agree to the following Terms of Service.

1. General

This website is operated by ZOFIYA. Throughout the site, the terms “we,” “us,” and “our” refer to ZOFIYA.

By using this website or purchasing products from us, you agree to be bound by these Terms of Service and our applicable store policies.

2. Products and Product Information

We make reasonable efforts to display product descriptions, colors, images, sizes, and other information as accurately as possible.

However, colors may appear slightly different depending on your device, screen settings, photography, or lighting.

Product availability, prices, and product information may be changed or updated without prior notice.

3. Orders

When you place an order, you agree to provide accurate and complete information, including your name, delivery address, phone number, and email address.

We reserve the right to cancel or refuse an order where necessary, including in cases of incorrect pricing, suspected fraudulent activity, product unavailability, or inaccurate customer information.

An order confirmation does not necessarily guarantee that the order can be fulfilled if circumstances arise that prevent us from processing the order.

4. Pricing and Payments

All product prices displayed on the website are subject to change.

We accept the payment methods displayed at checkout, including Cash on Delivery where available.

Applicable taxes, shipping charges, and other fees, if any, will be displayed during checkout.

5. Shipping and Delivery

We will process and ship orders according to the shipping information provided on our website.

Delivery times are estimates and may vary depending on the delivery location, courier service, weather, holidays, or circumstances outside our control.

Customers are responsible for providing an accurate delivery address and contact information.

Please refer to our Shipping Policy for additional information.

6. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy.

Customers should review the Return and Refund Policy before placing an order.

7. User Information

You agree to provide accurate information when creating an account, placing an order, or contacting us.

You are responsible for maintaining the confidentiality of any account information associated with your use of the website.

8. Intellectual Property

All content on this website, including product images, photographs, graphics, logos, designs, text, and other materials, belongs to ZOFIYA or its respective content providers and may not be copied, reproduced, modified, distributed, or used without permission.

9. Prohibited Use

You may not use this website for unlawful purposes or attempt to interfere with the operation or security of the website.

You may not use our website or content to engage in fraudulent, abusive, or unauthorized activities.

10. Third-Party Services

Our website may use third-party services such as payment providers, shipping providers, analytics services, or other service providers.

These services may have their own terms and privacy policies.

11. Limitation of Liability

To the extent permitted by applicable law, ZOFIYA will not be responsible for losses arising from circumstances beyond our reasonable control, including delays caused by third-party delivery services, technical issues, or events outside our control.

Nothing in these Terms is intended to limit any rights or protections that cannot legally be excluded under applicable law.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page, and the updated Terms will apply from the date they are published.

13. Governing Law

These Terms of Service are governed by the applicable laws of India.

Any disputes will be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.

14. Contact

If you have questions about these Terms of Service, our products, orders, returns, or other matters, please contact us using the contact information provided on our website.